Your health data and your rights.

Coachable LLC collects the following consumer health data when you provide it or authorize a feature that needs it:

• We collect fitness goals, exercise history, injuries, limitations, and physical measurements to create and adapt training plans.
• We collect meals, meal photos, hydration, dietary preferences, and nutrition goals to estimate intake and personalize meal plans.
• We collect sleep, heart-rate variability, resting heart rate, recovery activity, stress, energy, and readiness information to adjust coaching and recovery recommendations.
• We collect biological sex, reproductive or pregnancy status, menstrual information, and cycle context when you choose to provide them or authorize a supported connection. We use them to tailor coaching to the context you provide.
• Where an upload or connection feature is available, we collect the biomarker and laboratory information you choose to provide for wellness context and summaries.
• We collect health information in coaching messages, check-ins, notes, and AI reports. We use it to respond, maintain coaching memory, investigate reports, and correct safety problems.

We also derive information from these records, such as nutrition estimates, readiness trends, and recommendations. We associate health records with your account to provide the requested features. We use limited technical records to secure the service and investigate failures. We do not use consumer health data for advertising, employment decisions, or data-broker products.

We receive health data directly from you, from your activity in Coachable, and from your device or services you authorize, such as Apple Health, Health Connect, or supported wearable and laboratory connections. We generate additional health-related estimates and inferences from that information through calculations and AI processing.

We disclose the health data needed for a requested feature to processors that provide hosting, database storage, AI processing, and support. Vercel and Neon provide hosting and database services. Vercel AI Gateway routes the message, photo, or relevant health and plan context needed for an AI request to model providers, including providers of Google Gemini models. Authorized staff can review the health information you choose to include in a support request or AI report. Email providers process information you send by email.

Other recipients can include connected health services when you direct an interaction, recipients you authorize, and authorities or parties entitled to disclosure under applicable law. Any qualifying business transfer remains subject to applicable health-data protections. We do not sell consumer health data or disclose it to corporate affiliates.

If you voluntarily join an organization challenge, other eligible participants and organization administrators can see your display name, team, rank, and qualifying workout count. They do not receive workout contents, private coaching conversations, or connected health metrics through that leaderboard. Ordinary employer reports use aggregate engagement with minimum cohort thresholds. You can disable “Share aggregate engagement” in settings.

When you load exercise videos from YouTube or Vimeo, the provider receives technical and playback information. Video context may reveal fitness interests. Those providers handle that information under their own privacy policies.

You may ask us to confirm whether we collect or disclose your consumer health data, access that data, obtain a list of third parties and affiliates with whom we shared it and their contact details, withdraw consent, or delete the data, as provided by applicable law. We do not require account deletion to submit a request about particular health data.

Email hello@meetcoachable.com with the subject “Health Data Privacy Request” and identify your account email. Do not send health records or identity documents in your initial message. We may verify your identity before completing a request. You can also follow our account deletion instructions to request deletion of your account and associated health data.

Revoke Apple Health and Health Connect permissions in device settings, or disconnect a supported integration in Coachable, to stop future collection from that connection. Disconnecting does not automatically remove previously saved records. Contact us to request their deletion or withdraw consent for other processing. A feature that needs the affected data may become unavailable.

If we deny a request, reply to our decision and ask for an appeal. We will explain the outcome and applicable complaint options. You may also contact the Washington Attorney General or your state’s relevant authority. We will not discriminate against you for exercising these rights.

We will post updates here and revise the “Last updated” date. We will email the address associated with your account about material changes and when they take effect. When a change requires your consent, we will obtain it before collecting or sharing your health data under that change.